FAQ

Get Informed About Vancouver Moving Company

WHY US? We are simply the best. Our family of owner-operators care about you as a client and don’t just see you as a payday. All of our owner-operators are bonded and insured movers with Worksafe BC and WCB Alberta up to date.


HOW MUCH WILL MY MOVE COST? At JJ Moving Solutions we usually charge by the hour at a rate that varies depending on the circumstances of your move. We avoid hidden costs and believe in full transparency when discussing money, however, to simply provide you with an hourly rate is no real indication of what your final moving cost will be. To choose a mover based upon an hourly rate is highly misleading as to final cost and is the biggest mistake you can make concerning this important and stressful time in your life. Please call us and have a detailed discussion with one of our highly experienced owner-operators to obtain an honest quote on your moving cost. Every person’s move is unique and there are many factors that decide how much the final cost will be. Some factors will be fixed and some are variable. In every case, there are ways the final cost can be influenced by the mover and by you, the customer.


ARE THERE ANY ADDITIONAL COST? There will be some packing supplies charges on every move. We will bag all your beds for your protection (bed bugs–ick!). Leather and upholstered items will be shrink-wrapped. Packing tape will be used as needed and sometimes you will buy some boxes. If your move is not strictly local there will be fuel surcharges based on the kilometers traveled. If your move requires travel by ferry or toll road/bridge they will also be added under the category surcharge.

WHAT IS TRAVEL TIME? This is a cost you will be charged in order to pay the crew to come and go to the work sites. We chose a fixed time charge to be fair as the old method of office-to-office charging is too open to abuse. We want your trust. In most cases, it is a flat thirty-minute charge at the beginning and end of the job for a total of one hour. In truth generally big city traffic is slow and we spend more time than that to get to and from your locations. If any of your locations are not local we will offer you an honest travel time charge based on actual driving time. This charge is often confusing to clients. Be clear that it is not related to the time we are driving to your new home. That time is just part of the Work Time cost detailed on your bill.